Terms and Conditions

All Prices Assume A Reasonable Condition and Temperament 

Additional charges will apply for the extra time and products involved in grooming neglected coats, in particular, those which require clipping off due to severe matting and for dogs whose temperament or health also requires more time to complete. (Please see dematting policy) 

Aggressive dogs are not accepted 

As a salon which promotes Responsible Dog Ownership I do not de-matt neglected coats. (Please see dematting policy) 

This is very different to removing small knots, tangles and isolated matted hair from the coat which can be achieved quickly without causing anxiety, stress or pain 

The health and condition of a dog’s coat and skin are the responsibility of the owner (along with its physical and psychological state of health.) Professional grooming plays an important role in the commitment undertaken when choosing any breed of dog. This level of commitment is evident in the condition of the coat due to effective home grooming and temperament due to socialisation & training 

Final Price 

This will be determined having taken all factors into consideration. A well cared for pet, which is maintained in a reasonable condition between grooming appointments and exhibits normal behaviors, is usually the price shown on our individual Salon’s Price Guide.  All dogs are assessed and priced individually and on an on-going basis 

If I cannot safely complete your dog within the guidelines of the animal welfare act 2006 due to behaviour, aggressive or otherwise, I will call you to let you know. Fee’s will apply 

No Shows/Missed Appointments without 24 hours’ notice will incur a fee of £10.00 payable at your next appointment 

Arriving 20 minutes or more late for appointments will in most cases require re-scheduling and a missed appointment fee of £10.00 will apply 

Appointment times 

I kindly request that you arrive at the time of your appointment and pick your pet up in reasonable time as advised. I work on a one to one basis, so no dogs meet, and this avoids keeping dogs in crates 

Once 30 minutes has elapsed after the arranged collection time a £10 charge per hour will be added to the final price unless previously arranged. This is to discourage pets being left with us for extended periods 

Our Code of Practice and Animal Welfare Needs 

I abide by sector specific charters to demonstrate good practice. 

Our aim is to educate the public about responsible pet ownership through guidance and advice 

Dematting Policy 

I groom humanely at Beauty without Vanity and I abide by the Animal Welfare Act 2006

When a dog is presented to us in a severely matted condition, it is our policy to shave the whole coat using electric clippers with a close blade. To de-matt would cause the animal tremendous stress and discomfort, often leaving a very thinned and damaged coat. Shaving the coat is quicker and gentler on the animal. Many animals are traumatized by unnecessary hours of dematting, putting them off grooming for life. I consider shaving an act of kindness – this will be discussed during your consultation. 

A SEVERELY MATTED DOG CAN SUFFER MANY CONDITIONS: – 

Hotspots & sores 
Fungal & bacterial infections 
Yeast infections 
Flea infestation 
Moist eczema 
Mites & lice 
Maggot infestation 
Urine & faeces scalding 
Eye & ear infections 
Severe itching 

Once the coat is removed, the skin can be red due to the lack of air circulation and dirt that has accumulated underneath. Occasionally there are sores or infection, this may need veterinary treatment. Dogs tend to scratch and rub their skin after shaving – this is normal, however some can over scratch and this may lead to broken skin. If in doubt speak to your vet. 

I will be more than happy to advise you how to look after your dogs coat. Please note: our normal grooming charge does not include dematting dogs, this may be charged for as an extra.